Frequently Asked Questions

What types of songs can I upload?

Artists can upload songs in the standard MP3 format only. We do not currently accept any other file types. Each song must be less than 8mb in size.

How can I make MP3s from a CD and/or a another song format?

There are various programs that can be used to create MP3s. We recommend using iTunes for both Windows and Mac users.

How do I change my songs to .mp3 files using iTunes?

The default format for iTunes is an AAC file or .mp4 file. Change the import file to .mp3 by going to the iTunes "Preferences," then the "Advanced" tab, then the "Importing" menu item. In the "Import Using" drop down menu select "MP3 Encoder" and the try re-importing your tracks.

What is the recommended settings for songs to be encoded and uploaded?

We recommend that all songs uploaded have a bitrate of 128 kbps and a frequency of 44kHz Stereo.

I just uploaded my songs successfully but they won't play.

Please give each track you uploaded up to 15 minutes to finish the encoding process.